Filling in employer and worker details
When you buy with an ITR, your details come from FWCMS
Your employer and worker details fill in by themselves and cannot be edited on eInsurans. The policy follows what FWCMS has.
If something is wrong (employer name, company address, SSM number or a worker's name):
- Update it in FWCMS first.
- Generate a new ITR.
- Buy with the new ITR, so the policy carries the right details.
Employer details
- IC, passport, marital status, date of birth: only for an individual employer without SSM registration. Companies (Berhad, Sdn Bhd, sole proprietor, partnership) leave these blank.
- General questions (who pays the premium, employer type, type of application): keep the default answers and click Next. There is nothing to change.
- Company name turned into an email address: the browser's auto-fill did it. WhatsApp us, and our team corrects it with the insurer.
- TIN (Tax Identification Number) and the new SSM number: see Guide for Tax Identification Number (TIN) and New Business Reg No..
Worker details
- Name: exactly as on the current work permit, the name in the Immigration system.
- Current work permit number: where to find it on a sticker, an ePass or a Special Pass: What is Current Work Permit Number?
- Workers with different permit expiry dates: one ITR can include them. The cover starts from the earliest expiry date (the day after it, or today if that permit has already expired).
More on dates: How to key in Worker Permit Expiry and Period of Cover
Still stuck? Talk to a real person.
eInsurans — Your Foreign Worker Insurance One-Stop Centre
- WhatsApp 011-5621 6906: 9am–6pm, Monday to Sunday. Real people answer.
- Email hello@einsuransmy.com
- Buy SPIKPA IG with your FWCMS ITR: tr.ee/einsurans
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Updated on: 28/10/2026
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