How do I link the ITR number with the insurance I already bought prior registration with FWCMS?

⚠️ IMPORTANT: FWCMS only accepts PLKS renewals when insurance is purchased using an ITR number, unless the Immigration Department (JIM) has specifically advises you to proceed permit renewal directly at the Immigration office due to specific reasons.

Unfortunately, we are unable to link your previous insurance with a new ITR number. FWCMS strictly requires that insurance for PLKS renewal be purchased using the ITR number.

Find out how to obtain your ITR number here: 👉 Where do I obtain my ITR number from FWCMS?

If You Purchased Insurance Before Generating an ITR

If you have already purchased insurance earlier, that insurance cannot be used for PLKS renewal in FWCMS.

You may:
✅ Request for policy cancellation
✅ Request for refund
✅ Generate an ITR in FWCMS straight away — choose “Self Insurance Purchase” (Option 3) — and WhatsApp us for help.

If you bought the insurance through another agent or website (not eInsurans), that agent handles the cancellation. WhatsApp us on 011-5621 6906 and our team will help you with the new ITR purchase.

What Should You Do Then?

Login to FWCMS
Generate ITR number in FWCMS
Use that ITR number to purchase SPIKPA IG in eInsurans
The insurance policy will be issued immediately after payment

Still stuck? Talk to a real person.

eInsurans — Your Foreign Worker Insurance One-Stop Centre

WhatsApp 011-5621 6906: 9am–6pm, Monday to Sunday. Real people answer.
Email hello@einsuransmy.com
Buy SPIKPA IG with your FWCMS ITR: tr.ee/einsurans

Enquiry · Quotation · Purchase · FWCMS help · Endorsements · Claims · Renewals

Updated on: 12/10/2026

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