> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Payment Failed Code Reference

## Response Codes for Your Reference

| Code | Description |
| ---- |
| **GNR9993 to GNR9999** | Bank response messages indicating **payment error / timeout / rejection**. |
| **503** | **Service temporarily unavailable.** |
| **504** | **Connection timeout or error.** |
| **N208** | **Error occurred while saving the quotation.** |
| **SESSION INVALIDATED** | Payment could not proceed because the session was left idle for too long on the payment page. Please restart the process. |


||| SESSION INVALIDATED – Important Notice
Please ensure there are no payment deductions from your account.  
If no deduction occurred, you must repeat the payment as the system did not receive your transaction.  
If a deduction was made, kindly contact eInsurans for assistance and verification. 
 
## Buy SPIKPA IG Insurance Online (Malaysia)

You can buy **SPIKPA IG with ITR (for FWCMS)** here:  
👉 **https://tr.ee/einsurans**

📞 For further enquiries, contact **eInsurans Helpline**:  
👉 [WhatsApp 011 562 16906](https://wa.me/601156216906)