When a worker goes home: the Check Out Memo and your security bond
When a worker's employment ends, the employer must send the worker home with a Check Out Memo (COM). Since 1 September 2025, COM applications are made only through FWCMS (eCOM) or MyPASS@JIM, not at the counter.
Applying for the Check Out Memo in FWCMS (eCOM)
- Choose the reason (for example service ended, failed FOMEMA, factory closed).
- Upload the flight ticket and the passport pages.
- Wait for the approval email. No counter visit is needed; it is all done through FWCMS.
Your security bond
The bond or Insurance Guarantee is released only when the worker leaves properly through the COM. If a worker absconds, report it at an Immigration office with a police report; the bond is forfeited.
Your insurance
Tell us when a worker goes home. Unused SPIKPA is refunded pro-rata; the Insurance Guarantee premium is not refunded. More: Endorsement & Cancellation
Sources: Immigration Department notices (COM through FWCMS from 1 Sep 2025); help.fwcms.com.my eCOM articles. Checked 12 Oct 2026.
Still stuck? Talk to a real person.
eInsurans — Your Foreign Worker Insurance One-Stop Centre
- WhatsApp 011-5621 6906: 9am–6pm, Monday to Sunday. Real people answer.
- Email hello@einsuransmy.com
- Buy SPIKPA IG with your FWCMS ITR: tr.ee/einsurans
Enquiry · Quotation · Purchase · FWCMS help · Endorsements · Claims · Renewals
Updated on: 13/10/2026
Thank you!