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# Where do I obtain FWCMS ITR number to purchase insurance SPIKPA IG on eInsurans?

# How to Generate FWCMS ITR and Purchase SPIKPA IG Insurance Online (Malaysia)

## Important Notice on FWCMS & Foreign Worker Permit (Malaysia)

> **IMPORTANT NOTICE**  
> Effective **1 February 2025**, **all foreign worker permit applications in Malaysia must be submitted via the FWCMS system** (Foreign Worker Centralised Management System).  
>  
> Employers may log in using their **EPLKS@JIM ID**.

To comply with Malaysia Immigration (JIM) requirements, employers must purchase **SPIKPA IG insurance** using a **valid FWCMS ITR number**.

You can purchase SPIKPA IG online via the **official eInsurans platform**:  
👉 https://tr.ee/einsurans

---

## What Is an FWCMS ITR Number?

An **ITR (Insurance Transaction Reference)** is a unique number generated from FWCMS that allows employers to purchase **foreign worker insurance (SPIKPA IG)**.

**Key points:**
* The ITR can only be generated **after registering the worker’s PLKS**  
* The ITR number is **emailed automatically**  
* The email is sent **only to the email address registered in FWCMS** (PIC or employer)

> **Important:**  
> If the registered email in FWCMS is incorrect, you may not receive the ITR email.

---

## Step-by-Step Guide: Generate ITR from FWCMS (Malaysia)

### Step 1: Click “Generate ITR No.” in FWCMS

Log in to **FWCMS** using your EPLKS@JIM ID.  
During the **Insurance Purchase** step, click **“Generate ITR No.”**.

![](https://storage.crisp.chat/users/helpdesk/website/8fee56e3f4257000/image_1mnhcgf.png)

---

### Step 2: Confirm by Clicking “I Understand”

Review the notice and click **“I Understand”** to proceed.

![](https://storage.crisp.chat/users/helpdesk/website/8fee56e3f4257000/image_1m2ao3m.png)

---

### Step 3: Select “Offline Self Insurance Purchase”

Choose **“Offline Purchase Insurance – Self insurance purchase”**, then click **“Proceed”**.

![](https://storage.crisp.chat/users/helpdesk/website/8fee56e3f4257000/picture1-copy_1nek2j6.png)

> ⚠️ **Important Selection Notice**  
> - Selecting **“Need assistance to purchase insurance”** means you must wait for FWCMS to contact you  
> - To purchase directly via **eInsurans**, always select **“Offline Self insurance purchase”**

---

### Step 4: Click “Proceed” to Continue

Confirm your selection and click **“Proceed.”**

![](https://storage.crisp.chat/users/helpdesk/website/8fee56e3f4257000/image_1al15wq.png)

---

### Step 5: Receive Your ITR Number via Email

FWCMS will send an **email containing your ITR number** to the registered email address.

![](https://storage.crisp.chat/users/helpdesk/website/8fee56e3f4257000/image_19w91zq.png)

---

## Purchase SPIKPA IG Insurance Using ITR (eInsurans Malaysia)

### Step 6: Log In to eInsurans and Enter Required Details

Visit the **official eInsurans portal**:  
👉 https://tr.ee/einsurans  

Select your preferred insurer:
* **Tokio Marine**
* **Lonpac**
* **Generali**

Enter:
* **ITR for IG**
* **ITR for SPIKPA**
* **SSM Number**

> Employer details will be **auto-populated** after submission.  
> Enter **SSM** and **TIN number** if required.

![](https://storage.crisp.chat/users/helpdesk/website/8fee56e3f4257000/image_500ept.png)

#### Video Tutorial
${frame}[https://www.youtube.com/embed/dEDA9QLCoFg?si=8bluXv-azxjC1eez](https://www.youtube.com/embed/dEDA9QLCoFg?si=8bluXv-azxjC1eez)

---

### Step 7: Update Period of Cover & Immigration State

Employer and worker information will be **auto-filled**.

Update the **insurance start date**:
* **Permit expiry date + 1 day**  
  *(Example: Permit expires 30/06/2025 → Start date: 01/07/2025)*  
* If the permit has **already expired**, select **today’s date**

![](https://storage.crisp.chat/users/helpdesk/website/8fee56e3f4257000/image_d4jcv3.png)

For **Immigration State**, select the state based on your **business address**.

---

### Step 8: Make Online Insurance Payment

Click **Next** → **Payment** to complete your purchase.

After successful payment:
* The **policy can be downloaded immediately**
* A copy will be **emailed automatically**

![](https://storage.crisp.chat/users/helpdesk/website/8fee56e3f4257000/image_v9bb23.png)

> **Note:**  
> Clicking **“Print Quotation”** will clear entered data.  
> You will need to re-enter the **ITR, SSM, period of cover, and immigration details**.

---

## After Purchase: FWCMS Status Update

### Step 9: Wait for FWCMS Insurance Status Update

After purchasing SPIKPA IG via eInsurans:
* You will receive an email titled **“Insurance Purchase Successful”**
* FWCMS status will update to:
* **“Insurance Purchased”**, or  
* **“Pending JIM Approval”**

![](https://storage.crisp.chat/users/helpdesk/website/8fee56e3f4257000/image_619fq.png)

⏱️ **Processing Time:**  
Usually **10 minutes to a few hours**.

> If the status remains **“ITR Generated”** after 10 minutes, please **WhatsApp us for assistance**.

Once the status becomes **“Insurance Purchased”**, the **permit renewal process continues automatically**.

---

## Buy SPIKPA IG Insurance Online (Malaysia)

You can buy **SPIKPA IG with ITR (for FWCMS)** here:  
👉 **https://tr.ee/einsurans**

📞 For further enquiries, contact **eInsurans Helpline**:  
👉 [WhatsApp 011 562 16906](https://wa.me/601156216906)