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# Without ITR: How do I key in workers’ details in the Excel file?

||| **Special case — without ITR.** Only for renewals JIM has told you to do at the counter, or Special Pass, Rehiring and RTK cases. Renewing in FWCMS? Use your ITR instead: [how to get your ITR](https://help.einsuransmy.com/en/article/1471fh2/).

After downloading the Excel file, you can refer to the **floating instructions** within the file as a guide.

![](https://storage.crisp.chat/users/helpdesk/website/8fee56e3f4257000/screenshot-2024-09-10-214941_1m1ftwf.png)

🎥 **You can also watch the step-by-step tutorial on YouTube:**  
[How to Key in Workers in Excel File](https://www.youtube.com/watch?v=pcVKWc_ycDs&si=Iui1E9Cu5vv3Aolu)

## Still stuck? Talk to a real person.

**eInsurans — Your Foreign Worker Insurance One-Stop Centre**

- WhatsApp **[011-5621 6906](https://wa.me/601156216906)**: 9am–6pm, Monday to Sunday. Real people answer.
- Email [hello@einsuransmy.com](mailto:hello@einsuransmy.com)
- Buy SPIKPA IG with your FWCMS ITR: [tr.ee/einsurans](https://tr.ee/einsurans)

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