I already made payment, but screen suddenly blank. What should I do?

Contact eInsurans for Payment Verification

Please contact and WhatsApp eInsurans, and provide the following details:

Company Name
Payment Method
Payment Amount
Insurance Company Selected (Tokio Marine / Lonpac / Generali)
Payment Receipt (if available)

If you do not have a receipt, you may send a screenshot of the payment deduction from your account instead. Once received, our team will immediately verify the transaction with our payment gateway provider.

Still stuck? Talk to a real person.

eInsurans — Your Foreign Worker Insurance One-Stop Centre

WhatsApp 011-5621 6906: 9am–6pm, Monday to Sunday. Real people answer.
Email hello@einsuransmy.com
Buy SPIKPA IG with your FWCMS ITR: tr.ee/einsurans

Enquiry · Quotation · Purchase · FWCMS help · Endorsements · Claims · Renewals

Updated on: 12/10/2026

Was this article helpful?

Thank you!