Where does my payment go? To eInsurans or the insurer?

Transparent Payment Process with All Participating Insurance and Takaful Companies

We have established a transparent payment process with all participating Insurance and Takaful companies, where any payment you make will be credited directly into the respective insurer or Takaful company’s bank account.

The eInsurans portal does not retain your payment funds. In the event of any payment issue, please contact eInsurans. Our support team will verify the transaction accordingly with the payment gateway provider.

Below is an example of a credit card transaction showing payment made directly to Generali Malaysia:

Payment Page

Still stuck? Talk to a real person.

eInsurans — Your Foreign Worker Insurance One-Stop Centre

WhatsApp 011-5621 6906: 9am–6pm, Monday to Sunday. Real people answer.
Email hello@einsuransmy.com
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Updated on: 12/10/2026

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