Where do I obtain FWCMS ITR number to purchase insurance SPIKPA IG on eInsurans?
How to Generate FWCMS ITR and Purchase SPIKPA IG Insurance Online (Malaysia)
Important Notice on FWCMS & Foreign Worker Permit (Malaysia)
IMPORTANT NOTICE
Effective 1 February 2025, all foreign worker permit applications in Malaysia must be submitted via the FWCMS system (Foreign Worker Centralised Management System).
Employers may log in using their EPLKS@JIM ID.
To comply with Malaysia Immigration (JIM) requirements, employers must purchase SPIKPA IG insurance using a valid FWCMS ITR number.
You can purchase SPIKPA IG online via the official eInsurans platform:
What Is an FWCMS ITR Number?
An ITR (Insurance Transaction Reference) is a unique number generated from FWCMS that allows employers to purchase foreign worker insurance (SPIKPA IG).
Key points:
- The ITR can only be generated after registering the worker’s PLKS
- The ITR number is emailed automatically
- The email is sent only to the email address registered in FWCMS (PIC or employer)
Important:
If the registered email in FWCMS is incorrect, you may not receive the ITR email.
Step-by-Step Guide: Generate ITR from FWCMS (Malaysia)
Step 1: Click “Generate ITR No.” in FWCMS
Log in to FWCMS using your EPLKS@JIM ID.
During the Insurance Purchase step, click “Generate ITR No.”.

Step 2: Confirm by Clicking “I Understand”
Review the notice and click “I Understand” to proceed.

Step 3: Select “Offline Self Insurance Purchase”
Choose “Offline Purchase Insurance – Self insurance purchase”, then click “Proceed”.

⚠️ Important Selection Notice
- Selecting “Need assistance to purchase insurance” means you must wait for FWCMS to contact you
- To purchase directly via eInsurans, always select “Offline Self insurance purchase”
Step 4: Click “Proceed” to Continue
Confirm your selection and click “Proceed.”

Step 5: Receive Your ITR Number via Email
FWCMS will send an email containing your ITR number to the registered email address.

Purchase SPIKPA IG Insurance Using ITR (eInsurans Malaysia)
Step 6: Log In to eInsurans and Enter Required Details
Visit the official eInsurans portal:
Select your preferred insurer:
- Tokio Marine
- Lonpac
- Generali
Enter:
- ITR for IG
- ITR for SPIKPA
- SSM Number
Employer details will be auto-populated after submission.
Enter SSM and TIN number if required.

Video Tutorial
Step 7: Update Period of Cover & Immigration State
Employer and worker information will be auto-filled.
Update the insurance start date:
- Permit expiry date + 1 day
(Example: Permit expires 30/06/2025 → Start date: 01/07/2025)
- If the permit has already expired, select today’s date

For Immigration State, select the state based on your business address.
Step 8: Make Online Insurance Payment
Click Next → Payment to complete your purchase.
After successful payment:
- The policy can be downloaded immediately
- A copy will be emailed automatically

Note:
Clicking “Print Quotation” will clear entered data.
You will need to re-enter the ITR, SSM, period of cover, and immigration details.
After Purchase: FWCMS Status Update
Step 9: Wait for FWCMS Insurance Status Update
After purchasing SPIKPA IG via eInsurans:
- You will receive an email titled “Insurance Purchase Successful”
- FWCMS status will update to:
- “Insurance Purchased”, or
- “Pending JIM Approval”

⏱️ Processing Time:
Usually 10 minutes to a few hours.
If the status remains “ITR Generated” after 10 minutes, please WhatsApp us for assistance.
Once the status becomes “Insurance Purchased”, the permit renewal process continues automatically.
Buy SPIKPA IG Insurance Online (Malaysia)
You can buy SPIKPA IG with ITR (for FWCMS) here:
📞 For further enquiries, contact eInsurans Helpline:
Updated on: 26/12/2025
Thank you!