Where does my payment (money) go? To the platform eInsurans or insurer?
Transparent Payment Process with All Participating Insurance and Takaful Companies
We have established a transparent payment process with all participating Insurance and Takaful companies, where any payment you make will be credited directly into the respective insurer or Takaful company’s bank account.
The eInsurans portal does not retain your payment funds. In the event of any payment issue, please contact eInsurans. Our support team will verify the transaction accordingly with the payment gateway provider.
Below is an example of a credit card transaction showing payment made directly to Generali Malaysia:

Purchase SPIKPA IG Using FWCMS ITR
Official eInsurans website: 👉 https://tr.ee/einsurans
For further assistance, please contact eInsurans via WhatsApp: 011-5621 6906.
Updated on: 09/11/2025
Thank you!