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  • Payment with FPX Corporate B2B
    Pay for your insurance on eInsurans by card, FPX Personal or FPX Corporate B2B. FPX B2B is available with Tokio Marine and Lonpac. Your payment goes straight to the insurer's bank account; eInsurans does not hold your money. FPX B2B, step by step Choose Tokio Marine or Lonpac, enter your FWCMS ITRs and SSM number, and click Submit. At payment, choose FPX – Corporate. ![](https://storage.crisp.chat/users/helpdesk/website/-/8/f/e/e/8fee56e3f4257000/imageSome readers
  • Where does my payment go? To eInsurans or the insurer?
    Transparent Payment Process with All Participating Insurance and Takaful Companies We have established a transparent payment process with all participating Insurance and Takaful companies, where any payment you make will be credited directly into the respective insurer or Takaful company’s bank account. The eInsurans portal does not retain your payment funds. In the event of any payment issue, please contact eInsurans. Our support team will verify the transaction aFew readers
  • Payment Failed Code Reference
    Response Codes for Your Reference Code Description GNR9993 to GNR9999 Bank response messages indicating payment error / timeout / rejection. 503 Service temporarily unavailable. 504 Connection timeout or error. N208 Error occurred while saving the quotation. SESSION INVALIDATED Payment could not proceed because the session was left idle for too long on the payment page. Please restart the process. SESSION IFew readers
  • I already made payment, but screen suddenly blank. What should I do?
    Contact eInsurans for Payment Verification Please contact and WhatsApp eInsurans, and provide the following details: Company Name Payment Method Payment Amount Insurance Company Selected (Tokio Marine / Lonpac / Generali) Payment Receipt (if available) If you do not have a receipt, you may send a screenshot of the payment deduction from your account instead. Once received, our team will immediately verify the transaction with our payment gateway provider.Few readers
  • Do you have corporate banking (B2B) options?
    Yes. FPX Corporate Banking (B2B) is available with Tokio Marine and Lonpac. Step by step: How to pay with FPX Corporate B2B Still stuck? Talk to a real person. eInsurans — Your Foreign Worker Insurance One-Stop Centre WhatsApp 011-5621 6906: 9am–6pm, Monday to Sunday. Real people answer. Email hello@einsuransmy.com Buy SPIKPA IG with your FWCMS ITR: [tr.ee/einsuraFew readers
  • What are the payment methods available?
    We offer payment by credit/debit card and FPX, for both personal and corporate bank accounts. FPX Corporate Banking (B2B) is available with Tokio Marine and Lonpac. With other insurers, pay by card or FPX Personal. Step by step: How to pay with FPX Corporate B2B Still stuck? Talk to a real person. eInsurans — Your Foreign Worker Insurance One-Stop Centre WhatsApp **[011-5621 6906](https://wa.me/6011562Few readers

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