• I received a message “Session invalidated’ and unable to proceed

  Causes of the Issue This may occur due to the following reasons: You stayed on the website for an extended period of time. You opened multiple eInsurans pages simultaneously. You clicked the Back button during the payment process. Recommended Solutions Clear the cache related to eInsurans in your Google History settings. Close all duplicate pages. ReopeFew readers

• When I press "Back", the keyed in information disappear.

  Issue Due to Browser Cache Sometimes this issue occurs because of cached data stored on your computer. Please try to avoid pressing the "Back" button repeatedly, and if it happens, re-enter the required information. Still stuck? Talk to a real person. eInsurans — Your Foreign Worker Insurance One-Stop Centre WhatsApp 011-5621 6906: 9am–6pm, Monday to Sunday. Real people answer. Email [hello@einsuransmy.com](mailto:hello@einsuransmy.comFew readers