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Everything related to payment methods, payment issues etc.

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  • Payment Failed Code Reference
    Response code for your information: GNR9993 to GNR9999 - Bank response message on Payment error / timeout / decline. 503 - Temporarily Service not available. 504 - Connection timeout / error. N208 - Error in saving quotation. You can buy SPIKPA IG with ITR (for FWCMS) here: https://tr.ee/einsurans For further enquiries, kindly contact eInsurans Helpline ( Whatsapp 011 562 16906)Few readers
  • Where does my payment (money) go? To the platform or insurer?
    We have set up a transparent straight through process with all participating Insurer/Takaful that the payment you have made is credited into insurer/Takaful bank account. This website does not hold your money and in the event of payment issues, please contact eInsurans Helpline and we will check accordingly with payment gateway provider. Sample of credit card payment indicated as payment to Generali Malaysia (https://storage.crisp.chat/users/helpdesk/website/8fee56e3f4257000/screenshot-2024Few readers
  • Do you have corporate banking (B2B) options?
    Currently, we have credit/debit card and Personal Banking FPX. Upgrading of Corporate Banking FPX is currently in progress . Sorry for the inconvenience caused. You can buy SPIKPA IG with ITR (for FWCMS) here: https://tr.ee/einsurans For further enquiries, kindly contact eInsurans Helpline ( Whatsapp 011 562 16906)Few readers
  • I already made payment, but screen suddenly blank. What should I do?
    Please provide Company Name, Payment method, Payment amount and Payment receipt (if any) and we will check with payment gateway team asap. You can buy SPIKPA IG with ITR (for FWCMS) here: https://tr.ee/einsurans For further enquiries, kindly contact eInsurans Helpline ( Whatsapp 011 562 16906)Few readers
  • What are the payment methods available?
    Currently, we have credit/debit card and Personal Banking FPX. Upgrading of Corporate Banking FPX is currently in progress . Sorry for the inconvenience caused. You can buy SPIKPA IG with ITR (for FWCMS) here: https://tr.ee/einsurans For further enquiries, kindly contact eInsurans Helpline ( Whatsapp 011 562 16906)Few readers

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